Recent Water Damage Posts

IICRC Certified Firm

6/26/2020 (Permalink)

SERVPRO of Beaumont is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must:

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written compliant policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. There IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

Service Response Guidelines

6/9/2020 (Permalink)

Air movers drying kitchen A refrigerator supply line busted causing water damage throughout the kitchen.

Did you know that SERVPRO has service response guidelines for water damage? We follow the guidelines 1-4-8. Our SERVPRO team realizes how important it is to be “Faster to Any Size Disaster.” Our team also emphasizes the importance of communication.

  • Within ONE hour from notice of a loss, SERVPRO of Beaumont will contact you to arrange for services.
  • Within FOUR hours of a loss notification, SERVPRO of Beaumont will be on-site to start mitigation services (if necessary).
  • Within EIGHT hours, a verbal briefing of the scope will be communicated to you by our SERVPRO staff.

Do you have water damage in your home or business? Contact the SERVPRO of Beaumont today— (409) 212-1977!

**Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation**

Water Damage from Contaminated Water

6/8/2020 (Permalink)

Contaminated water also described as “black water” and is grossly unsanitary. Black water can also be described as Category 3 water in water restoration terms. This category includes water sources from sewage, seawater, rising water from rivers or streams, ground surface water or standing water.

If you experience water damage from contaminated water, here are some Dos and Don’ts:

Do:

  • Avoid all contact with sewage and items contaminated by sewage
  • Wash your hands thoroughly after contact with contaminated items.

Don’t:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possibility of spreading contaminated air
  • Use household fans to dry the structure and spread contaminates
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas

Have more questions about contaminated water, contact the SERVPRO of Beaumont today!

2020 Hurricane Season

6/2/2020 (Permalink)

The National Oceanic and Atmospheric Administration (NOAA) is expecting an above-normal 2020 Atlantic hurricane season. The outlook is predicting a 60% change of an above-normal season. The Atlantic hurricane season runs from June 1st through November 30th.

The NOAA states that the combination of several climate factors is driving the strong likelihood for an above-normal activity in the Atlantic this year. The El Nino Southern Oscillation (ENSO) conditions are expected to either remain neutral or to trend toward La Nina, which means there will not be an El Nino present to suppress hurricane activity. Also, warmer-than-average sea surface temperature in the tropical Atlantic Ocean and Caribbean Sea, coupled with reduced vertical wind shear, weaker tropical Atlantic trade winds and an enhanced west African monsoon all increase the likelihood for an above-normal hurricane season.

During the 2020 hurricane season, the NOAA and the U.S. Navy will deploy a fleet of autonomous diving hurricane gliders to observe conditions in the tropical Atlantic Ocean and Caribbean Sea in areas where hurricanes have historically traveled and intensified.

Source:

https://www.noaa.gov/media-release/busy-atlantic-hurricane-season-predicted-for-2020

When Water Damage Strikes

3/27/2020 (Permalink)

Customer speaking with technician SERVPRO of Beaumont/Orange/Nederland/Lumberton can explain the steps needed to take in the event of a water loss.

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of receiving a loss notification, SERVPRO of Beaumont/Orange/Nederland/Lumberton will be on site to help ensure a water damage is handled by completing the following steps.

Inspection

SERVPRO professionals will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning the work.

Emergency Services

Our SERVPRO professionals will take steps to help protect your home or business, as well as personal property and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step.

Monitoring

To help ensure your home or business and belongings are dried to appropriate industry standards, one of our SERVPRO professionals will monitor the drying process. The updates will be consistently communicated with you.

Restoration Services

The SERVPRO of Beaumont/Orange/Nederland/Lumberton can repair structural materials, reinstall carpets, and clean affected areas of your property and contents. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to its preloss condition.

Emergency Water Damage Tips

2/20/2020 (Permalink)

emergency water extraction Emergency water extraction from damaged kitchen.
  • Shut off the water source, if possible or contact a qualified professional to stop the water source.
  • Turn-off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting
  • Place aluminum foil or word blocks between furniture legs and wet carpeting
  • Move any paintings, art objects, computers, documents and other sensitive valuables to a dry place.
  • Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Do not use your household vacuum to remove water! This could cause electrical shock and cause damage to the vacuum.
  • Do not turn on ceiling fixtures if the ceiling is wet or enter the room where ceilings are sagging from retained water.

Have questions regarding water damage? Contact the SERVPRO of Beaumont/Orange/Nederland/Lumberton today!

Understanding Water Types

6/25/2019 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other contaminant to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals.

If you have water damage in your home, contact the SERVPRO of Beaumont/Orange/Nederland/Lumberton—(409) 212-1977!

Water Damage

5/31/2019 (Permalink)

Emergency water extraction after a busted pipe.

Water damage can happen at any time. The SERVPRO of Beaumont handles water damage every day and realizes that prompt action is key in the event of any disaster. Our SERVPRO technicians are trained in the proper techniques to inspect a home or business and assess the damage after a disaster. We use technology that is designed to determine the amount of moisture in an affected area, iPads to document the findings, and the proper placement of air movers and dehumidifiers to ensure proper drying. Our SERVPRO Professionals understand water damage and have the proper training and equipment to take care of all of your water damage needs 24/7, 365 days a year!

Have questions about water damage? Contact the SERVPRO of Beaumont today—(409) 212-1977!

SERVPRO of Beaumont is Faster to ANY Disaster

5/30/2019 (Permalink)

Flooding and water emergencies don’t have to wait for regular business hours and neither do we. SERVPRO of Beaumont provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture and more. SERVPRO of Beaumont arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call us 24/7—(409) 212-1977

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More than 1 Week:

  • Restoration time and cost increases dramatically; replacing contaminated materials and structure rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

Proper Drying and Dehumidifcation

5/20/2019 (Permalink)

Drying after water damage in a commercial building.

The first step to any water damage is removing the standing water. Even though your floors and walls may look dry at first glance; they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause damage.

SERVPRO of Beaumont will manipulate the temperature and relative humidity to remove the remaining moisture. We use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. Our SERVPRO professionals carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

Our SERVPRO of Beaumont professionals are trained and certified according to the Institute of Inspection Cleaning and Restoration Certification (IICRC) guidelines specifically in Water Restoration. SERVPRO also encorporates its own Employee Certification Trainings in Water Damage as well. Our SERVPRO team members are highly trained and ultimately Here to Help!

Water Damage Do's & Don'ts

3/27/2019 (Permalink)

Many of us do not know the first steps to take in the event of water damage in our homes. SERVPRO has over 40 years of leadership and training in cleanup and restoration services. SERVPRO has put together a few Do’s and Don’ts to help in the event of water damage in your home.

Water Damage from Clean Water

DO:

  • Shut off the source of the water as quickly as possible.
  • Turn off any circuit breakers for wet areas of the building when access to the breaker box is safe from electrical shock.
  • Remove as much excess water as possible by mopping & blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Remove any documents, computers and other materials that are valuable or sensitive to moisture.

DON’T:

  • Enter rooms with standing water where electrical shock hazards are at risk.
  • Enter affected areas if electrical outlets, switches or circuit breakers are exposed to water/
  • Leave books, newspapers. Magazines or other colored items on wet carpets or floors to cause staining.
  • Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove excess water. This could cause electrical shock or damage the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors.
  • Turn on ceiling fixtures if the ceilings are wet or enter rooms where ceilings are sagging from retained water.

Tips to Minimize Water Damage

3/1/2019 (Permalink)

In the event that your home or business has a water loss, here are some steps to help minimize damage.

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid shock hazards.
  • Don’t use your household vacuum cleaning to remove water; this could cause electrical shock or damage the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Determining the Category of Water Damage

5/25/2018 (Permalink)

IICRC S500 Standard Reference Guide for Professional Water Damage Restoration defines three categories of water. Category refers to the type of water affecting the structure.

A Category I loss is where water originates from a sanitary water source and does not pose substantial risk from dermal, ingestions or inhalation exposure. A Category II loss is when water contains a significant contamination and has the potential to cause discomfort or sickness if contacted or consumed by humans. Category II water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms. Examples of Category II are: Discharge from dishwashers or washing machines, overflows from washing machines, overflows from toilet bowls on the room side of the trap with some urine. Category III water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. Examples of Category III water are: Sewage, Flood water, and other contaminated water entering or affecting the indoor environment, such as wind-driven rain from hurricanes, tropical storms or other weather-related events.

Have questions about water damage? Contact the SERVPRO of Beaumont today at (409) 212-1977.

Drying and Dehumidification

5/17/2018 (Permalink)

SERVPRO helping properly dry a commercial building.

The first step to any water damage is removing the standing water. Even though your floors and walls may look dry at first glance; they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause damage.

SERVPRO of Beaumont will manipulate the temperature and relative humidity to remove the remaining moisture. We use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. Our SERVPRO professionals carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

Our SERVPRO of Beaumont professionals are trained and certified according to the Institute of Inspection Cleaning and Restoration Certification (IICRC) guidelines specifically in Water Restoration. SERVPRO also encorporates its own Employee Certification Trainings in Water Damage as well. Our SERVPRO team members are highly trained and ultimately Here to Help!

Faster to Any Disaster

3/16/2018 (Permalink)

SERVPRO of Beaumont provides 24 hour fire and water damage restoration services.

Flooding and water emergencies don’t have to wait for regular business hours and neither do we. SERVPRO of Beaumont provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster to Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture and more. SERVPRO of Beaumont arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call us 24/7—(409) 212-1977

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More than 1 Week:

  • Restoration time and cost increases dramatically; replacing contaminated materials and structure rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

What To Do Until Help Arrives

3/7/2018 (Permalink)

Many of us do not know the first steps to take in the event of water damage in our homes. SERVPRO has over 40 years of leadership and training in cleanup and restoration services. SERVPRO has put together a few Do’s and Don’ts to help in the event of water damage in your home.

Water Damage from Clean Water

DO:

  • Shut off the source of the water as quickly as possible.
  • Turn off any circuit breakers for wet areas of the building when access to the breaker box is safe from electrical shock.
  • Remove as much excess water as possible by mopping & blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Remove any documents, computers and other materials that are valuable or sensitive to moisture.

DON’T:

  • Enter rooms with standing water where electrical shock hazards are at risk.
  • Enter affected areas if electrical outlets, switches or circuit breakers are exposed to water/
  • Leave books, newspapers. Magazines or other colored items on wet carpets or floors to cause staining.
  • Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove excess water. This could cause electrical shock or damage the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors.
  • Turn on ceiling fixtures if the ceilings are wet or enter rooms where ceilings are sagging from retained water.

Preventing Water Damage

3/2/2018 (Permalink)

A small amount of water soaking into your floors, walls or cabinets is all it takes to cause damage in your home or business. A study of closed water damage insurance claims identified plumbing pipes and drain systems as the leading cause of interior water damage. The following tips can help you minimize the risk in your home or business.

  • Proper Maintenance—majority of insurance claims were caused by corroded, rusty, or frozen pipes. Maintaining these in your home or business can help prevent any future damage.
  • Look for an increase in your monthly water bill—pipes with leaks can cause your water to bill to increase.
  • Rust stains, moisture in the walls or on the floor are all potential indicators of plumbing issues.
  • If you are on a sewer system or you are located below street level—contact a plumbing professional to install a backflow prevention into your sewer system.
  • Make sure to plant trees away from lateral drain lines to prevent roots from damaging pipes.
  • NEVER pour grease down the drain.

Source: www.disastersafety.org

The Science Behind Drying

2/22/2018 (Permalink)

Warehouse full of state of the art drying equipment,

Most people do not know that there is a process behind the science of drying. One of SERVPRO’s goals is to help restore a water damaged structure back to its preloss condition. The knowledge of psychrometrics is a vital part of the restoration process. Here at SERVPRO, we understand the first reaction during any water loss is to grab a towel and to try and clean the mess up. SERVPRO of Beaumont is trained in the science of drying and follow strict industry guidelines to help lower the chances of any secondary damage to your home. Allowing your home to dry on your own is possible. However, drying naturally make take too long and the moisture may can cause more damage to areas in your home. Our team is trained to help speed up the natural drying process, including equipment to help dry hardwood floors, difficult to reach areas, and spaces inside walls. Our team uses state of the art monitoring equipment and a proven scientific process to help speed up the drying process. This process helps our customers get back to normal in no time!

Understanding Water Types

3/9/2017 (Permalink)

This is a picture of a commercial water loss that occurred at a church. Notice the blocking of the pews.

Understanding Water Types

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup.

There are three types of water. Clean water is water from a broken pipe, or other water source; rainwater is also considered clean.  The term gray water is used to classify slightly contaminated water.  Clean water becomes gray water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous.  Black water is highly contaminated and filled with fungi, bacteria, chemicals and more.  Black water is typically caused by sewage damage, flooding or any type of natural disaster.  Black water should always be handled by trained professionals.

Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist.
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, are objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place.
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.
  •  

Damage from Contaminated Water

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items.
  • Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure, air flow could spread contaminants.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.SERVPRO’s network of more than 1,700 Franchises is ready to help in the event a fire, water, or mold loss occurs
  • Call on a restoration system serving insurance companies and their insureds, as well as thousands of commercial property owners in North America. Don’t leave your property to chance.